“Shadow Tracers' trace results maintain an exceptional success rate, a level of
precision that has significantly contributed to the effectiveness of our processes. The
reports provided are clear, concise, and consistently aligned with the information we
require to proceed with confidence. Shadow Tracers conducts their work with a high degree of
professionalism. Their communication is prompt, courteous, and solution-focused. They
have proven to be highly dependable, reliable and flexible in adapting to our specific needs and
timelines.''

Legal Secretary

“When I began my legal journey in 2022, my Director at the time advised me to utilize
our firm's two existing tracing agents. However, they proved to be unreliable, creating unnecessary delays in our matters. This changed dramatically in 2023 when our Director introduced us to Shadow Tracers. It did not take long for me to develop complete confidence in their services.
What immediately impressed me was their approach of treating every instruction as
urgent, combined with exceptional attention to detail and unwavering professionalism.
This level of service excellence became the foundation of our working relationship. The trust I developed in Shadow Tracers proved so strong that when I established my
own law firm in 2025, I made the decision not to engage a backup tracing agent. I rely
entirely on Shadow Tracers and Director, Sydney for each and every instruction, a testament to
my complete confidence in their capabilities.''

Director - Law Firm

“Over the years, we have had the opportunity of working with a number of tracing agencies. While many provided acceptable service, the level of efficiency, professionalism and accuracy demonstrated by Shadow Tracers has been remarkable and has set them apart in the industry. Director, Sydney and her team have proven themselves to be highly reliable, with excellent turnaround times and keen attention to detail. Their ability to deliver precise results, even under demanding timelines, has added significant value to our operations. Furthermore, their professionalism and commitment to client service has made our working relationship both productive and seamless. We have no hesitation in recommending Shadow Tracers as trusted partners. Their dedication to quality and accuracy ensures that they remain our preferred tracing agency.''

Candidate Legal Practitioner

“As an attorney, working in the collections’ space with a file count of +- 1500 files, we appointed Shadow Tracers as an absolute last resort in assisting us, on behalf of our client, in tracing defaulting debtors. Our firm, and I, can personally attest to the prompt receipt of instructions by Shadow tracers and feedback. Not only is the information received from Director, Sydney and her team, timeous and accurate, but they really do go the extra mile and have done extensive searches for us. Her methodology is meticulous and precise. We have nothing but praises for Shadow Tracers and highly recommend them.''

Attorney & Collections Manager

“We confirm that our firm has engaged the services of Shadow Tracers
on multiple matters requiring professional tracing.
Throughout our working relationship, we have consistently experienced a high standard of
professionalism, accuracy, and reliability. Shadow Tracers' reports have been accurate and
thorough, they have maintained a commendable turnaround time, often delivering results
sooner than expected. Communication has always been clear and responsive.
We have been entirely satisfied with the quality of service provided and can confirm that
Shadow Tracers has proven to be a dependable partner in assisting us with tracing matters.
We therefore have no hesitation in recommending them.''

Law Firm

“Our firm has used numerous tracing agents over the years. We can comprehensively say
that we have been most impressed with the services of Shadow Tracers. Shadow Tracers have consistently delivered quicker turnaround times than other agents and
although no trace is guaranteed and is dependent on the information which is provided and
which is capable of being retrieved, we have found that Shadow Tracers has a very high
success rate. In addition to the high level of services provided in general, we have found the demeanour,
friendliness and professionalism of Sydney an absolute pleasure to work with and we
therefore have no hesitation in highly recommending the use of this company.''

Director - Law Firm

“Since January 2023, we have had the pleasure of working closely with
Shadow Tracers, and they have consistently demonstrated the highest levels of professionalism, efficiency, and
commitment to excellence. Shadow Tracers has proven to be incredibly reliable. Shadow Tracers continually strives to deliver the best
possible tracing services tailored to our specific needs. We consider Shadow Tracers a vital partner in our work and have full confidence in their abilities. I
would not hesitate to recommend their services to any organization seeking dependable, high quality tracing support. ''

Forensics Department/Law Firm